Seven Keys to Improving Patient Retention
No healthcare organization can rest on its laurels when it…
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Surveys are the Best Measure of Patient Satisfaction
We all are regularly asked to complete surveys on the…
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New PatientTrak Study – Patient Satisfaction is Highly Correlated to Lobby Wait Time
We are pleased to publish a new case study that…
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Patients Dislike Growing Wait Times
A study in the Journal of Medical Practice Management found that 96…
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Why Patient Satisfaction Matters Beyond Quality of Care
Patients choose where they go for care. The number one…
