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Patient Satisfaction

Patient flow and feedback are critical to improving patient satisfaction and maximizing reimbursement.

Focused on the healthcare enterprise, we provide patient satisfaction solutions that seamlessly integrate with EHRs improving staff efficiency and patient flow for arrival, engagement, healthcare delivery, social distancing, and online scheduling as well as post-visit through surveys and reputation management.

We drive your patient satisfaction through the engagement cycle.

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Patient Flow and Satisfaction
Virtual Waiting Room

Virtual Waiting Room

Maintain social distance protocols by staging patients in safe areas and engaging them for care when you and the clinical environment are ready. Starting from outside your building, PatientTrak provides all the tools to effectively communicate with patients and families while adhering to safe distance protocols.

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Case Study

Reduce Wait Time

PatientTrak helps you reduce wait time by up to 70% and keeps your staff efficient. PatientTrak brings visibility to your patient flow which cuts down calls between staff and eliminates the need to locate patients. Wait and cycle time are significantly reduced.

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Reduce Wait Time
Improve Patient Satisfaction

Improve Patient Satisfaction

Using PatientTrak allows you to monitor and measure patient feedback, improving operations and your brand. Using both online reviews and surveys we provide a complete picture of patient satisfaction.

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Patient Satisfaction Solutions For

  • Outpatient Services
  • Registration
  • Urgent Care Centers
  • Patient Access Services
  • Laboratory Services
  • Specialty Clinics
  • Emergency Departments
  • Walk-in Clinics
  • Cancer Centers
  • Surgery Centers
  • Ambulatory Services
  • Admissions