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Patient Satisfaction

Patient flow and feedback are critical to improving patient satisfaction and maximizing reimbursement.  Tracking the patient experience from door-to-discharge and post-visit through online reputation management are key factors for patient acquisition and retention.

PatientTrak’s cloud-based visibility solutions including Visit Flow, Online Reputation and Patient Engagement are used by healthcare organizations to reduce wait times, build their brand, and improve patient satisfaction.

We drive your patient satisfaction through the engagement cycle.

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Patient Flow and Satisfaction
Reduce Wait Time

Reduce Wait Time

PatientTrak helps you reduce wait time by up to 70% and keeps your staff efficient. PatientTrak brings visibility to your patient flow which cuts down calls between staff and eliminates the need to locate patients. Wait and cycle time are significantly reduced.

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Increase Revenue & Save Money

Increasing your visibility to the patient flow saves significant staff time that can be used for other more important purposes. Reducing patient cycle time increases capacity and potential revenue.

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Improve Patient Satisfaction

Improve Patient Satisfaction

Using PatientTrak allows you to monitor and measure patient feedback, improving operations and your brand. Using both online reviews and surveys we provide a complete picture of patient satisfaction.

Patient Satisfaction Solutions For

  • Outpatient Services
  • Registration
  • Urgent Care Centers
  • Patient Access Services
  • Laboratory Services
  • Specialty Clinics
  • Emergency Departments
  • Walk-in Clinics
  • Cancer Centers
  • Surgery Centers
  • Ambulatory Services
  • Admissions