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Leader in

Online Reputation Management

Take control of patient feedback with
review site monitoring, satisfaction surveys, physician transparency

Core Features Request a Demo

Leader in

Patient Tracking & Flow

Cloud-based software tracks wait
times and improves patient flow

Core Features Request a Demo

Leader in

Healthcare Text Messaging

Appointment reminders, staff & patient/family
communications and patient follow-up

Core Features Request a Demo

Patient Satisfaction

Patient flow and feedback are critical to improving patient satisfaction and maximizing reimbursement. Tracking the patient experience from door-to-discharge and post-visit through online reputation management are key factors for patient acquisition and retention.

PatientTrak’s cloud-based visibility solutions including Visit Flow, Online Reputation and Patient Engagement are used by healthcare organizations to reduce wait times, build their brand, and improve patient satisfaction.

We drive your patient satisfaction through the engagement cycle.

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Our Services

Visit Flow

Online Reputation

Patient Engagement

Patient Tracking Systems

Eliminate white boards, paper tracking and telephone status updates with real-time, cloud-based patient tracking.

Online Review Management

Improve review volume and star ratings through encouraging advocates of your practice and providers to share their thoughts with others.

Text Messaging

Proactively update staff, patients and waiting family members with text messages. Reduce waiting room anxiety and improve patient satisfaction.

Kiosk Sign In System

Improve registration with a patient check-in system that allows patients to sign-in on an easy-to-use touch screen kiosk or iPad.

Satisfaction Surveys

Send HIPAA compliant, fully customized patient satisfaction surveys automatically for both providers and locations.

Appointment Reminders

Increase revenue and streamline operations with text message patient appointment reminders. Decrease “no shows.”

Web Check-in

Display your current wait time and enable patient check-in from your website. Great for urgent care and other immediate care clinics.

Review Site Monitoring

Understand who is saying what where through our monitoring service which covers high volume patient review sites.

Patient Acquisition & Retention

Turn consumers into patients and keep them coming back using our innovative platform and automated engagement tools.

EMR/HL7 Integration

PatientTrak is HL7 compatible and integrates to your EMR, scheduling, ADT, or other practice management systems to reduce data entry.

Physician Transparency

Publish your internal or CAHPS surveys to your own physician directory pages and improve your rankings and search results.

Practice Marketing

Improve your brand and engage your patients with our visibility solutions and patient engagement tools

Patient Flow & Tracking

Visualize your workflow to improve wait times and staff efficiency

Online Reputation Management

Manage your online reviews and understand your online presence

Patient Engagement

Appointment reminders and other text messages improve patient satisfaction