COVID-19 has created the need for new patient flows and healthcare visitor management.
PatientTrak Text Messaging, Online Reservation and Text to Sign-In solutions can be used to create a virtual waiting room and direct patients to sign-in from outside the facility, and inform them when they are ready to be seen.
Outpatient centers are changing or eliminating waiting rooms and leveraging technology to maintain patient social distancing, while communicating patient status to family members.
PatientTrak allows facilities to implement flexible sign-in, communication and flow options that meet their changing needs.
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Patients can sign-in via text message from home or anywhere outside of the facility. Manage patients and visitors waiting in the parking lot and provide automated messaging based on the healthcare services they are going to receive. Use a mobile ready form to gather basic assessment and demographic data.
Inform and direct patients and family members in a virtual waiting room inside or outside the facility using pre-built and automated text messaging.
Manage patient flow and expectations with PatientTrak.