Maintain Accurate Listings
Take Control of Feedback
Improve Google Ratings
94% of consumers read reviews before choosing a healthcare provider
Poor management of online listings and reviews can have a serious impact on your brand. Our online listings and reputation management solution puts you in complete control. Improve review volume, ratings and overall patient satisfaction. Capture, categorize, prioritize, manage and report on all of your online, survey and social reviews.
Catapult your reputation above your competitors
Take complete control of your digital front door. Capture data in real-time, drive reviews where you want them, ensure consistency across listings, and build a stellar reputation online.
Take control of reviews
One viewpoint in an easy-to-use dashboard for all major review sites, including Google, Vitals, CareDash, Healthgrades, WebMD, RateMDs, Yelp and Facebook.
Automate tasks & save time
Get instant alerts when you get negative reviews. Automated reports by provider and location, keep your finger on the pulse of patient satisfaction.
Put your brand advocates to work
Collect feedback using our survey software and prompt your patients via text to leave reviews in all the right places.
Manage listings & improve SEO
Ensure online listings are up to date and accurate. Keep branding consistent, reinforce credibility and build trust.
We’ve done the hard work so you don’t have to
We’ve spent over 20 years helping healthcare organizations grow their online reputation. We understand your challenges. We get it; we really do! PatientTrak puts you in complete control of your online presence.
Attract and retain patients with your 5-star online reputation
We help you manage and grow your online reputation and maximize its impact on your bottom line. Our solutions are designed with your whole enterprise in mind.
Listings Management
Take control of listings on key sites and directories to ensure the correct physician and location information out on the web.
Review Site Monitoring
Understand who is saying what and where, receive instant alerts and respond to reviews directly from our platform.
Patient Satisfaction Surveys
Automated and customizable surveys are the ear to your patients’ thoughts. Send HIPAA-compliant surveys by text or email.
Review Request
At the core of our offering is our unwavering customer care. Everyday we ask ourselves, “How are we going to make you successful?”
Net Promoter Score NPS
Measure your patient experience using PatientTrak. Use our tools to calculate your organization’s NPS.
Transparency
At the core of our offering is our unwavering customer care. Everyday we ask ourselves, “How are we going to make you successful?”
Trusted by 100’s of leading healthcare brands
We’d love to make you a healthcare hero too
Important FAQs
If you have any questions, no matter how big or small, feel free to speak to our experts today.
Take control of your online feedback
Find out how to take complete control of your online feedback in our FREE guide
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