Skip to content
  • [email protected]
  • 888.766.2862
  • Support
  • Log InExpand
    • PatientTrak (Visit Flow)
    • Online Reputation (ORM)
PatientTrak logo
  • Patient Flow
  • Text Messaging
  • Surveys & Reviews
  • Solutions
        • Solutions

          Our scalable solutions help resolve pain points in the patient journey, raise the bar for patient experience, and build a reputation for sustainable growth.

          Book a Demo
        • Patient Flow

          • Patient Tracking
          • Kiosk Sign-in
          • Mobile Digital Intake
          • QR Code Arrival
          • Online Scheduling
          • Digital Forms
          • Virtual Waiting Room
          • Single Sign-On (SSO)
        • Texting Engagement

          • Appointment Reminders
          • Conversational Text Messaging
          • Pre-visit Texting
          • Texting During Care
          • Post-Visit Text Automation
          • Broadcast Text Messaging
          • Integrations
        • Surveys & Reviews

          • Automated Surveys
          • AI Sentiment Analysis
          • Review Request
          • Listings Management
          • Review Site Monitoring
          • Provider Transparency
          • Net Promoter Score
  • About Us
        • About Us

          Our team helps yours improve the patient journey and take satisfaction to a whole new level. Learn more about our culture and leadership team. Catch up on latest news.
        • PatientTrak

          • How it Started
          • Clients
          • Pricing
          • Success Stories
          • News
  • Speak to an Expert
PatientTrak logo

PatientTrak

The importance of patient flow in behavioral health settings
Patient Engagement | Patient Flow

The Importance of Patient Flow in Behavioral Health Settings

December 2, 2021June 25, 2025

Shockingly, 1 in 5 Americans will experience mental illness in…

Read More The Importance of Patient Flow in Behavioral Health SettingsContinue

text messaging healthcare
Healthcare Online Reputation Management | Patient Messaging | Patient Retention | Patient Satisfaction

How a Simple Text Message can Enhance Reputation and Brand

November 17, 2021November 10, 2023

The best healthcare providers have one thing in common –…

Read More How a Simple Text Message can Enhance Reputation and BrandContinue

Texting and healthcare
Patient Engagement | Patient Experience | Patient Messaging

How Texting Improves Relationships with Patients

November 15, 2021November 10, 2023

Rapport matters. Successful healthcare relies on building strong relationships with…

Read More How Texting Improves Relationships with PatientsContinue

Benefits of connecting with patients via text messaging
Patient Engagement | Patient Messaging

7 Benefits of Connecting with Patients via Text

October 26, 2021November 10, 2023

Customer service in business has been transformed by texting. It’s…

Read More 7 Benefits of Connecting with Patients via TextContinue

reputation management
Company News | News

PatientTrak Teams Up With Yext

October 20, 2021November 10, 2023

PatientTrak is proud to announce that we have teamed up…

Read More PatientTrak Teams Up With YextContinue

Touchpoints of the Patient Journey
Patient Experience | Patient Flow

Touchpoints of the Patient Journey

October 8, 2021November 10, 2023

Touchpoints are any moment that the healthcare organization interacts with…

Read More Touchpoints of the Patient JourneyContinue

WebMD Reviews Now Available in PatientTrak
Company News | Patient Engagement | Patient Satisfaction

WebMD Reviews Now Available in PatientTrak

January 19, 2021November 10, 2023

Recently, WebMD began publishing patient reviews in addition to star…

Read More WebMD Reviews Now Available in PatientTrakContinue

Patient Satisfaction is Highly Correlated to Lobby Wait Time
Patient Engagement | Patient Experience | Patient Satisfaction

New PatientTrak Study – Patient Satisfaction is Highly Correlated to Lobby Wait Time

February 10, 2020November 10, 2023

We are pleased to publish a new case study that…

Read More New PatientTrak Study – Patient Satisfaction is Highly Correlated to Lobby Wait TimeContinue

Epic App Orchard
Company News | News

PatientTrak Joins the Epic App Orchard

December 10, 2019November 10, 2023

PatientTrak, a leader in patient satisfaction solutions, is pleased to…

Read More PatientTrak Joins the Epic App OrchardContinue

PatientTrak Now Sending Patient Experience Surveys in Arabic
Company News | Patient Experience | Patient Survey

PatientTrak Now Sending Patient Experience Surveys in Arabic

January 29, 2019November 10, 2023

We are pleased to announce that PatientTrak can send patient…

Read More PatientTrak Now Sending Patient Experience Surveys in ArabicContinue

Company News

Florida Cancer Specialists Selects PatientTrak Online Reputation Management

January 3, 2018November 10, 2023

Founded in 1984, Florida Cancer Specialists & Research Institute (FCS)…

Read More Florida Cancer Specialists Selects PatientTrak Online Reputation ManagementContinue

Company News

University Hospitals Chooses PatientTrak

February 25, 2016November 10, 2023

University Hospitals of Cleveland, OH selects PatientTrak.net for Patient and…

Read More University Hospitals Chooses PatientTrakContinue

Page navigation

Previous PagePrevious 1 2 3 Next PageNext
Speak to an Expert

PHONE:
888.766.2862

EMAIL:
[email protected]

  • Facebook
  • LinkedIn
  • Twitter
  • YouTube

Contact Us


Important Links


  • About Us
  • Patient Flow
  • Patient Text Messaging
  • Reputation Management
  • Our Clients
  • News
  • Support
  • Pricing
  • Contact Us

© 2025 PatientTrak & Lumin Medical LLC

Terms of Service | Privacy Policy | HIPAA Privacy

  • Patient Flow
  • Patient Text Messaging
  • Reputation Management
  • Solutions
    • Patient Engagement
      • Appointment Reminders
      • Conversational Text Messaging
      • Pre-visit Texting
      • Texting During Care
      • Post-Visit Text Automation
      • Broadcast Text Messaging
      • Integrations
    • Patient Flow
      • Patient Tracking
      • Kiosk Sign-in
      • Mobile Digital Intake
      • QR Code Arrival
      • Online Scheduling
      • Digital Forms
      • Virtual Waiting Room
      • Single Sign-On (SSO)
    • Reputation Management
      • Review Request
      • Listings Management
      • Review Site Monitoring
      • Automated Surveys
      • Provider Transparency
      • Net Promoter Score
  • About Us
    • How it Started
    • Clients
    • Pricing
    • Success Stories
    • News
  • Login
    • PatientTrak (Visit Flow)
    • Online Reputation (ORM)
  • Speak to an Expert