PatientTrak comes complete with a robust reporting package that enables users to analyze the entire patient treatment process and identify bottlenecks to improve patient flow and satisfaction. From wait times to patient demand reporting, PatientTrak brings visibility to the patient treatment process from “door to discharge.”

patient satisfaction

Key Reports – PatientTrak includes over 20 patient tracking reports including Average Wait and Treatment Times, Patient and Staff Activities, Average Time in Area, Time Between Activities, Maximum Wait Times, outlier reporting and many other useful analysis tools.

Individual Patient Information – A patient’s satisfaction is directly linked to the time they spend in your facility. PatientTrak can produce reports from weekly and monthly department averages all the way down an individual patient’s experience. This helps identify anomalies and outliers that affect patient satisfaction.

Patient Feedback – The PatientTrak online reputation software is designed to capture and report ratings and reviews from all the leading healthcare review sites.  Thousands of reviews across all of your providers and locations can be viewed and organized into automated reports that can be emailed to staff.PatientTrak Reviews Dashboard
Survey Reporting – PatientTrak also captures customized survey information from patients via email or text message.  Easy-to-configure reporting allows users to set-up automated reports and send survey results throughout their enterprise.