PatientTrak’s HIPAA compliant survey service allows for automated same day patient and location surveying, fully customized across all facets for both providers and locations. Using our tools you can create custom patient satisfaction surveys or use your CG-CAHPS and HCAHPS survey formats to obtain valuable patient experience feedback for your organization. Develop unique surveys by doctor, specialty, group, location or other factors and have them sent via email or text message.
Surveys Dashboard – PatientTrak’s easy-to-use dashboards present your patient feedback using intuitive charts and graphs.
Alerts – Set-up email alerts to be notified when low ratings or reviews have been posted.
Reviews/Survey Comparison – PatientTrak also provides a real-time information comparing your online reviews with your internal patient satisfaction survey results giving you a more complete picture of your patient feedback.
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