Patient Satisfaction Surveys
Patient Satisfaction Surveys
PatientTrak’s automated, HIPAA compliant survey service keeps your finger on the pulse of your patient feedback.
Using our tools, you can create unique patient satisfaction surveys to obtain valuable insight into your patient experience.
Send surveys via text message or email and capture feedback by doctor, specialty, group, location or other factors in an enterprise-level dashboard.
Improve Your Operations and Reputation With Customized Surveys
Patient experience is a key driver of loyalty and revenue. Surveys show you are listening and are interested in improving your services. They can also be used to identify advocates and improve ratings on sites like Google, Facebook, Healthgrades, WebMD and Vitals.
- 46%AVERAGE INCREASE IN ONLINE RATINGS
- 16 MILPATIENT SURVEYS SUCCESSFULLY SENT
- 15%RESPONSE RATE
- 100%SATISFACTION GUARANTEED
PatientTrak Benefits
- Survey Dashboard
Gain valuable insight from patient feedback that’s organized to meet your needs and how you manage your operations.
- EHR Compatible
PatientTrak connects to your EHR to provide a completely automated solution of survey sends. Patient responses flow into the dashboard daily for reporting and alerting in accordance with your needs
- Reviews/Survey Comparison
PatientTrak provides a real-time comparison between your online reviews and your survey results giving you a more complete picture of your patient feedback.
- Insight and Action
Categorize responses, set up alerts, create customized reporting and enable transparency on your website turning insight into action.
