PatientTrak’s automated, HIPAA compliant survey service keeps your finger on the pulse of your patient feedback.
Using our tools, you can create unique patient satisfaction surveys to obtain valuable insight into your patient experience.
Send surveys via text message or email and capture feedback by the doctor, speciality, group, location or other factors in an enterprise-level dashboard.
Patient experience is a key driver of loyalty and revenue. Surveys show you are listening and are interested in improving your services. They can also be used to identify advocates and improve ratings on sites like Google, Facebook, Healthgrades, WebMD and Vitals.