Positive patient reviews are increasingly important for healthcare providers. As recent studies suggest, almost 1 out of every 2 patients seeking medical treatment will arrive at a competing physician as a result of a poor online reputation.
Driving positive patient reviews is easy with PatientTrak’s proactive Automated Review Request service. This service not only provides you with quick, valuable feedback, it also helps you drive positive online reviews.
These simple feedback requests are sent after the patient visit and can contain one “likelihood to recommend” question and comment box. These take ten seconds for the patient to fill out with high yield and instant feedback for your practice.
The system will identify your practice advocates and direct them to the physician or location page you specify. PatientTrak customers have experienced up to a 10 times increase in positive online reviews using this service.