Patient Flow Solutions for Mental Health
Creating an optimal environment for the treatment of mental health patients
All healthcare providers need to optimize patient flow and engagement. Whether it is for single provider practices or large group practices, PatientTrak offers world-class patient tracking solutions.
In the context of mental health care, because of the additional and often delicate challenges it poses, investing in patient tracking solutions is especially worthwhile.
Our solutions are used to improve both patient and practice experience by implementing seamless communication for improved efficiency of service. This ensures that patients are satisfied and receive the treatment they require in their time of greatest need.
PatientTrak offers world-class patient tracking solutions for effective management of the patient flow process.
Improved Patient Experience
Staff notifications
Thanks to our messaging system, staff members can be instantly notified when patients arrive and their services are requested.
Text messaging
Sending text messages to patients, family members and staff keeps everyone in the loop about next steps and care progression.
Scheduling convenience
Patients can schedule appointments directly on your website, view accurate wait times and wait to be seen wherever is most convenient.
Better communication, less anxiety
Treating mental health problems poses a number of challenges. In normal circumstances, patient anxiety can be high when visiting a medical facility. However, this is often much more pronounced among vulnerable patients.
Maintaining a stable and calm environment is therefore a critical part of the care journey and can have a more positive impact on the final outcome.
PatientTrak brings order and calm to visits as a result of an optimized patient flow. This gives both patients and their families confidence that they are in safe hands and the outcome will be as desired.
All parties are kept informed at all times during the care process with real-time text message updates and convenient scheduling options.
A More Efficient Experience
A Smooth Experience for Positive Outcomes
Ensuring that patient care is seamless leads to improved overall health outcomes, increased patient satisfaction, positive reviews and increased return on investment.
When dealing with mental health patients, a lack of information and long wait times can quickly lead to uneasy and dissatisfied patients. In turn this can cause long-term damage to your facility’s reputation.
However, this is where PatientTrak can help. PatientTrak helps you to identify potential problems and keep your facility moving at optimal speed. With real-time information and clear visuals, we put you in control and show you the bigger picture.