The Journal of the American Medical Association (JAMA) published a study showing 59% of American adults said online ratings were important to their decisions about provider choice. Furthermore, one-third of those patients said their choice was affected by positive reviews, and another 37% said they avoided doctors due to negative reviews.
Driving positive patient reviews is easy with PatientTrak’s new Automated Review Request service. This service not only provides you with quick, valuable feedback, it also helps you drive positive online reviews.
These simple feedback requests are sent after the patient visit and can contain one “likelihood to recommend” question and comment box. These take ten seconds for the patient to fill out with high yield and instant feedback for your practice.
The system will identify your practice advocates and direct them to the physician or location page you specify. PatientTrak customers have experienced up to a 10 times increase in positive online reviews using this service.
Contact Us for more information.