Lobby Wait Times are Key to Patient Satisfaction Rates
As a healthcare organization, patient satisfaction has to be a…
Ten Ways Healthcare Providers and Organizations Can Build a Great Online Reputation
The internet is the first place to look for healthcare…
Seven Keys to Improving Patient Retention
No healthcare organization can rest on its laurels when it…
Surveys are the Best Measure of Patient Satisfaction
We all are regularly asked to complete surveys on the…
Best practices for scheduling patient appointments with patient text messaging software
Implementing a digital way for patients to schedule their own…
WebMD Reviews Now Available in PatientTrak
Recently, WebMD began publishing patient reviews in addition to star…
New PatientTrak Study – Patient Satisfaction is Highly Correlated to Lobby Wait Time
We are pleased to publish a new case study that…
Patients Dislike Growing Wait Times
A study in the Journal of Medical Practice Management found that 96…
Why Patient Satisfaction Matters Beyond Quality of Care
Patients choose where they go for care. The number one…