As of October 1, 2017, Healthgrades will no longer permit health care entities to assign 3rd Party Administrators as a provision of their Data Licensing Agreements with Healthgrades, nor allow said 3rd Parties to manage provider profiles on Healthgrades.com.
This means that going forward, doctors and their practices (healthcare entities) will have to manage their profiles and respond to reviews directly with Healthgrades. We (3rd Party Administrator) will no longer be allowed to provide this service to you our clients.
The only exception to this new policy is if you become a Healthgrades Premium client. Should you choose to become a Healthgrades Premium client, PatientTrak could continue as your 3rd party administrator.
Please note that this change is a result in a change in Healthgrades policy not ours. Please contact your Account Manager for more information on Healthgrades Premium.
We recommend that you claim and manage your Healthgrades profiles as this will allow you to maintain their accuracy going forward. Claiming and managing them yourself will not cost you any additional fee.
Lumin Medical/PatientTrak will continue to provide profile listing management for: Google, Bing, Apple Maps, Vitals, Yahoo, Web MD, UCompareHealth and RateMD’s.
Please contact us with any questions as we are here to help guide you through this Healthgrades policy change.