Cerner Partnership

Partnered to elevate patient experience and skyrocket provider reputation

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Ready to join the next generation of patient engagement?

Cerner’s collaboration with PatientTrak offers a powerful patient engagement software platform to healthcare organizations. The fully integrated solution provides enhanced patient engagement capabilities and a suite of additional patient-flow and reputation management functionality designed to drive efficiencies, improve patient care, and unify communication.

As leaders in the patient engagement market, together we now offer new integrated capabilities, bringing a patient-focused solution to new and existing Cerner clients.

PatientTrak’s enterprise solution brings real-time capability to Cerner customers with appointment reminders, arrival, sign-in, queuing, status updates, workflow visibility, patient tracking, threshold visibility, and more.

Essential applications included for today’s healthcare challenges are PatientTrak’s virtual waiting room, and advanced texting capabilities, as well as post-visit surveys and online reputation management.

Proud to be working with Cerner clients

Why PatientTrak?

Leaders in patient engagement

Sending text messages to patients, family members and staff keeps everyone in the loop about next steps and care progression.

Proven track-record since 2006

Patients can schedule appointments directly on your website, view accurate wait times and wait to be seen wherever is most convenient.

Experts in workflow solutions and visibility

PatientTrak allows you to send automated SMS reminders to reduce “no shows” and ensure patients stay on top of their appointments.

Enterprise level Cerner partner

Text to Sign-In solutions creates a virtual waiting room and direct patients to sign in from anywhere, offering peace of mind & safety.

Cerner customers gain full access to integrated, easy-to-use features by PatientTrak, which include:

  • Mobile Sign-in
  • A Virtual Waiting Room
  • Patient Sign-in Kiosk
  • Patient Self-Schedule
  • Appointment Reminders
  • Patient Satisfaction Surveys
  • Broadcast Text Messaging/Automation
  • Online Reputation Management
  • Patient Experience Platform
  • Advanced Patient Tracking/Flow Solutions
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We help you to put patients at the center of everything you do

Best-in-class customer service

Striving to deliver the most innovative, enterprise-level patient engagement platform is at the heart of what we do. It’s a huge part of our signature, but there’s much more to our value proposition. Our stand-out reputation for exceptional support services ensures healthcare providers can meet their own targets for best-in-class customer care.

There’s no easier way to put patients at the heart of engagement than with a Cerner-PatientTrak fully integrated patient engagement solution.

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