Patient flow and feedback are critical to improving patient satisfaction and maximizing reimbursement.
Focused on the healthcare enterprise, we provide patient satisfaction solutions that seamlessly integrate with EHRs improving staff efficiency and patient flow for arrival, engagement, healthcare delivery, social distancing, and online scheduling as well as post-visit through surveys and reputation management.
We drive your patient satisfaction through the engagement cycle.
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Communicate with patients before, during and after their visit to ensure a positive, informed and efficient experience. Our platform integrates seamlessly with your EHR to bring a personal touch to the patient experience, improving patient engagement at every step in the patient care process.
Maintain social distance protocols by staging patients in safe areas and engaging them for care when you and the clinical environment are ready. Starting from outside your building, PatientTrak provides all the tools to effectively communicate with patients and families while adhering to safe distance protocols.
PatientTrak helps you reduce wait time by up to 70% and keeps your staff efficient. PatientTrak brings visibility to your patient flow which cuts down calls between staff and eliminates the need to locate patients. Wait and cycle time are significantly reduced.
Take control of your digital storefront and online presence with PatientTrak’s industry-leading listings management. Stand out to potential patients with consistent listings across hundreds of sites to improve patient acquisition. Scan a location or provider now to see what we could do for your organization’s listings!
Online patient self-scheduling tool for Covid-19 vaccine appointments including booster shots. PatientTrak’s HIPAA compliant solution can be added to your website in minutes. Staff can set-up appointment reminders, schedules and text message patients before, during and after the vaccination.
Using PatientTrak allows you to monitor and measure patient feedback, improving operations and your brand. Using both online reviews and surveys we provide a complete picture of patient satisfaction.
